What is an LMS? (2022 update)


A Learning Management System (LMS) enables Education and Development departments to support their organization’s growth and success, ultimately increasing profits. In other words, it is an essential tool for managing every aspect of corporate training.

However, to ensure these results, it is essential that a Learning Management System (LMS) is a smart and modern solution. The reason is obvious: to achieve high user adoption, users must be able to use the platform with satisfaction and ease. For this reason, it is important that the approach towards LMS is immediate and “natural”, that is, offering people the same user experience they have with the devices and solutions they use every day. Today, more traditional ways of training employees – such as written tests and face-to-face training – are no longer able to meet user needs.

To understand how an LMS software can improve business training, in this guide we will first examine the meaning of “LMS”, explaining why it is an indispensable tool and how to make the most of it. Are you ready to immerse yourself in the world of Learning Management System?

What does “LMS” mean?📝

A best learning management system (LMS) is a software or SaaS platform for managing, delivering, and measuring an organization’s online training programs. In short, it allows teaching materials to be delivered to different audiences (from online courses to real-time training sessions). lms learning management In addition, most of the current LMSs open source learning management system are also accessible via smartphone.

An LMS – the real beating heart of a complete training solution – gives its best when it is scalable and flexible, that is, able to adapt to the continuous evolution of user needs. In essence, an LMS is the basis for the effectiveness of a solid training strategy.

The Learning Management Systems are used to implement multiple training strategies in different ways, including (but not limited to 😉) formal training, experiential training and social learning, as well as to manage activities such as compliance training, certifications or sales network training. .

An ideal Learning Management System is a solution ready to satisfy our every need (well… actually, we’re still working on the “genie of the lamp” functionality 🧞).

In the Extended Enterprise environment, eLearning training and web shops have turned into large-scale profit generators, helping to consolidate and improve their business results.

But that is not all.

learning management system

Advances in education technologies have helped to support ever-changing needs, fundamentally revolutionizing the eLearning industry. Today, the most advanced training software offers data acquisition and support functions, such as mobile learning and gamification , to improve engagement, increase productivity and promote continuous training and upskilling (we really need the genius of the lamp?).

ELearning platforms such as Docebo are not limited to the basic functionalities of an LMS, but also take advantage of social learning and Artificial Intelligence (we have always been projected towards the future 😊). AI technology evolves to understand each user’s behavior and create unique and personalized learning experiences. The icing on the cake is that social learning allows users to consult with their colleagues, ask questions and collaborate.

The study conducted by Brandon Hall Group shows that 54% of organizations that have invested in training technologies have achieved improvements in terms of productivity and engagement. Furthermore, 91% of these organizations reported a stronger link between training and performance.

Who Uses an LMS?🤔

LMS platforms are used globally, across industries and for multiple business training use cases. LMS adoption has been on the rise for several years around the world. In fact, the global LMS market is set to grow at a CAGR of 24% on an annual basis.

These are the two main types of users of an LMS:

Administrators : They are responsible for managing the LMS, which involves a number of different tasks: supervising course management, managing content (creating training courses and learning plans or contacting third party content providers), assigning groups of users to specific training plans and track their results and progress.

Users🎒 As in the case of higher education or other educational institutions, your customers, partners or employees are the recipients of the training initiatives (the most modern solutions support user-generated content, in a similar way to the model used by Youtube).

Users with access to the LMS can view course catalogs, complete assigned courses, tests and other assessment tools, as well as track and measure their progress. The best LMS solutions allow you to access training easily and without interruption. It is an on-demand system that simplifies the learning process during the workflow as much as possible. Training activities can be assigned individually or based on your job and / or professional role.

What is an LMS for?

(Use cases) Generally speaking, a Learning Management System allows you to centralize, implement and measure training activities. An advanced LMS supports multiple use cases – both internal and external – including:

Customer Training: An LMS allows organizations to deliver training to their customers. This is the case, for example, of software and technology companies that need fast and effective onboarding programs, so that users are able to use their products optimally. In addition, an ongoing training program allows you to offer more value by improving customer loyalty.

Partner Training: An LMS can also be used to train an organization’s partners and channels (for example, resellers). An eLearning platform allows organizations to enhance their partnership programs, delivering more value to their partners.

Membership Training: An LMS is also commonly used to amplify the value of membership by creating centralized training content and promoting the engagement of organization members through online training.

Employee on boarding: This is probably the most common use case for an LMS: on boarding, that is, facilitating the insertion of new employees into the company and supporting their professional growth to make them productive quickly!

Employee Development and Retention 📈 : An LMS is commonly used to support talent management, as well as employee training and development present in the company. Within the LMS, courses can be assigned to ensure that employees acquire the right professional skills, the necessary information on product changes and are always up to date on compliance matters (to name but a few).

Compliance Training: An LMS is also used to ensure that employees receive mandatory professional training, as well as to manage recurring certifications and training programs. This centralized approach reduces potential risks and avoids potential regulatory compliance issues.

Sales Network Training: An LMS is key to increasing sales on a large scale by providing salespeople with the knowledge they need, exactly when they need it. The platform also speeds up onboarding (which is crucial for sales teams), allowing new hires to achieve optimal performance right away.

The main features of an LMS

Artificial Intelligence (AI) 🤖: An LMS based on Artificial Intelligence is able to offer users a personalized learning experience , proposing courses in the formats most suited to their preferences and suggesting training courses with relevant topics based on those already completed (we know a company that is really the best in this field… ).

Automated Administration Tasks 🕹️: This feature allows administrators to automate recurring / complex tasks, such as grouping, user enrollment, deactivation and population of new users. Really, why shouldn’t you want it?

Platform Consolidation: Shampoo and Conditioner in One Product? The result is not that great. All in one eLearning platform? Incredible! Few things are more frustrating than having to buy multiple platforms and manage multiple systems for different use cases (internal / external, etc.). An ideal platform should bring all your use cases together into one LMS, saving you time and money, as well as avoiding unnecessary complications.

Personalized Learning Paths: Managing a large number of users and online courses in an LMS can be a particularly challenging task, especially if you want to offer a personalized experience. Today, professional roles tend to overlap more and more often. Some skill sets are shared and some courses are mandatory for all employees. The training courses in sequence therefore allow you to register users without obstacles and quickly.

In addition, some LMS are based on Artificial Intelligence, which makes training even easier and more personalized, just like Netflix and Spotify. The LMS begins to understand the preferences of your users and defines the right training path to follow. Customized training paths simplify training for both administrators and users by grouping a series of courses in the LMS, allowing users to master certain topics or programs.

Intuitive User Interface (UI): The concept is simple: if the online training isn’t easy to use, your users won’t be sufficiently engaged and happy to take part. After all, when was the last time you decided (voluntarily…) to take a pen and paper and fill out your tax return forms, rather than using tools like TurboTax or H&R Block? Yeah… probably never!

A clear and understandable training path improves knowledge retention and the learning process more generally, encouraging a cohesive flow between dashboards and course overviews. An intuitive user interface is an advantage on both the administrator and user side: it saves time (you don’t have to learn how to use the LMS) and you can focus more on training.

Course Management : Your LMS must allow you to create and manage courses, categorize them, enroll users and create reports quickly and easily, preventing administrators from wasting time on activities that could be automated. An automated LMS allows you to manage courses in a centralized place (central repository): administrators can create courses, assign them to users, send notifications, modify the layout, upload and manage course materials, enroll users massively, configure advanced course settings and define filters for courses, channels and learning plans.

A Learning Management System (LMS) enables Education and Development departments to support their organization’s growth and success, ultimately increasing profits. In other words, it is an essential tool for managing every aspect of corporate training. However, to ensure these results, it is essential that a Learning Management System (LMS) is a smart and modern solution.…

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